How can I request the removal of my account and my data?
You can request the removal of your account through the Koofr web app. Open your Koofr Account Menu and click on Help and support.
Scroll to the bottom of the help center and under Didn't find the answer? Write to us., you'll find the option I want to permanently remove my account. Click on it and a pop-up will open. Type DELETE to confirm the removal of your account and click on Confirm.
Your request for removal will be submitted. We will inform you when your account is removed. Account removal is processed not later than 30 days after your official request and is unrecoverable.
Note: Only empty accounts can be removed. Please delete all files from your account before requesting the removal of your account.
