How do I remove my Koofr account?
Remove your Koofr account in the Koofr web app
To remove your account, open the Account menu by clicking your Profile picture icon in the top right corner. Select Help and Support from the menu. Scroll to the bottom of the Help Center and click I want to permanently remove my account. Type REMOVE in the pop-up to confirm removal and click Confirm.
Your request for removal will be submitted. We will notify you once the account has been removed.
Remove your Koofr account in the Koofr mobile apps
- iOS app: open Settings (top right corner), select Remove account, and follow the steps to remove your account.
- Android app: open Settings, tap Information, select Delete account, and follow the steps to remove your account.
Your request for removal will be submitted. We will notify you once the account has been removed.
Important
Only empty accounts can be removed. Please delete all files from your account before requesting removal. Account removal is processed within 30 days of your official request and is unrecoverable.