We know that regularly backing up media files from your Android device is a necessary task if you want to keep your files safe. That is why Koofr offers you a simple solution which lets you automatically back up your photos and videos to the cloud.
(1) How to set up automatic media uploads from your Android device to Koofr?
- Download our Koofr for Android app from Google Play store to your Android device.
- Access the app Settings through the wheel icon on the home screen and look for the Media upload section.
- To enable automatic media uploads you should enable the option named Upload new media files. You can also choose whether the transfers should only occur while you are on the Wi-Fi (the Only over WiFi option). Exit the settings menu by going back.
You can choose folders in your Gallery that are included in the automatic uploads. What does that mean? By default, only your Camera files will be uploaded. All other image folders, belonging to other applications, found on your device will be excluded but can be manually added to the auto-upload. This way, we are giving you, the users, more control over the auto-upload functionality.
- How can you configure excluded folders? Open the Media upload settings of the Koofr app where you'll find a new clickable option named Exclude folders. There you will be able to include or exclude folders from automatic upload to your My Android Media folder.
Note: Only existing folders that contain image or video files will be shown in the list.
- If you return to the Media upload settings you can optionally press the Back up existing media files option, which will back up all existing photos and videos from your device to Koofr. Depending on the number of photos you have on your device, the first upload may take a while to finish. We suggest you plug your phone in an outlet and let it do the backup in full.
- Koofr will build a list of existing files and start transferring them to your Koofr account. This can also take a while, so don't panic if the transfer doesn't start immediately after you click Yes. You can continue using the Koofr app while transfers are happening, or you can close it. It can upload your files in the background.
Note: These steps only work for Android users. iOS users should follow these steps to set up automatic media uploads.
- Where do the automatically uploaded files go? You can find them in your Koofr account in the automatically created folder named My Android Media. For your convenience, this folder will be directly accessible from the Main Menu in the Koofr web application, so you can have quick access to your favourite photos and videos.
(2) Frequently asked questions
If I delete a photo on my Android device, will it also be deleted on Koofr?
No. The automatic photo upload is a backup functionality, not a synchronisation. Once a photo is uploaded to Koofr, you can safely delete it from your phone to free up space.
I've been using this functionality for some time now, but it isn't working any more, what's wrong?
Please check, if you have enough free space left in your Koofr account. We are not able to give you a direct link to upgrade your space from the Koofr Android app, so you should log in to our web application and upgrade your account there if necessary. If you have enough space in your account and this option is still not working for you, please contact our support.
If I delete the application after doing a backup and reinstall it, will all my photos be uploaded again?
No. Our algorithms ensure, that we only upload photos, that are not the same as those already in the My Android folder.
Some of my files on Koofr have an additional number (1) in their name, why is that?
This probably happened automatically: when a file is uploaded into a folder where a file of the same name already exists, the second one is renamed and a number is added, to avoid overwrites. Probably you somehow modified one of the pictures on the phone, which our application detected as a new file and uploaded it. In any case, you shouldn't worry, our system is in essence designed to prevent files from being overwritten because we believe that it's better to sometimes have two copies of the same file than to lose data.
What are Offline files and how to use them?
Offline files option enables you to keep a copy of any file/folder saved on Koofr stored on your Android device. Files and folders stored locally will be accessible for viewing in the Koofr app even when your device isn't online (i.e. on the plane or on vacation). While you are in the file list inside the Koofr app, simply select a file or a folder and press the More options icon. Select Copy offline from the drop-down menu. You can see the files/folders available for offline use in the Main menu under Offline files.
Offline files option doesn't just make a one-time copy of the file, but it actually observes the original file on the server. Every time the file changes on Koofr, your local copy will be updated, when the device comes online.
You can check out our FAQ for mobile devices here.
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