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Features / Jul 15 2025

A Beginner's Guide: How to Download Files and Folders from Koofr

Learn how to easily download files and folders from Koofr on web, iOS, and Android devices. This step-by-step beginner’s guide covers everything you need to access your files locally from your device as well as file management across your devices.

Written by human for humans

Koofr offers a secure and convenient way to keep your documents, photos, and videos available anytime, anywhere, without cluttering your device’s storage.

However, there are times when you need offline access—whether you're travelling, have limited internet connectivity, or simply want a local backup. That’s where downloading files and folders comes in.

In this guide, we’ll walk you through the step-by-step process of downloading your files from Koofr using the web app, as well as iOS and Android devices. Whether you're a first-time user or you need a quick refresher, this tutorial has you covered.

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Table of contents:

Downloading files from Koofr on the Web Browser


Whether you're on a Windows, macOS, or Linux device, downloading from the Koofr web interface is quick and easy. Follow these simple steps:

1. Log In to Your Koofr Account

Open your preferred web browser and open the Koofr Web App. Enter your login credentials to access your Koofr account.

2. Locate Files or Folders that you want to download

Once you're logged in, navigate through your Koofr storage and find the file or folder you want to download.

3. Select the wanted files and folders and download them

To download a single file or folder:

  • Right-click the item and select Download file, or
  • Select the file, click on More in the Editing menu and choose Download.

To select multiple items:

  • Hoover over the file or folder and click in the checkbox of each file or folder you want to download.
  • Then right-click and choose Download selected, or use the Editing menu option for Download.

How to select a file/folder or multiple files/folder in the Koofr web app?

Download multiple from the Koofr webapp

For more details, check the official Koofr help articles:

4. The Download Location

Once you click download, your browser will either automatically save the file(s) to your default Downloads folder, or prompt you to choose a location—depending on your browser settings.

Note: Downloaded folders are saved as .zip files. You’ll need to extract/unzip them before accessing their contents.

Downloading files from the Koofr iOS Mobile App


While you can download individual files for offline use, it's important to note that downloading entire folders at once is not currently supported on iOS. Follow these simple steps to download files to your iPhone or iPad:

1. Open the Koofr App on Your iOS Device

Launch the Koofr app and sign in to your account if you haven’t already.

2. Navigate to Your Files

Use the app’s file browser to locate the file you want to download.

3. Download the File

Press on the file you want to download. It will open, and then you press on the Share icon at the bottom of the screen. The iOS sharing menu pops up, allowing you to press Save to Files or Save image to save the image to your Gallery.

Download file in the Koofr mobile app for ios.png

For more detailed instructions, check the iOS section of the Koofr’s official guide: How do I download files to my mobile device using Koofr?

Downloading files from the Koofr Android Mobile App


The Koofr app for Android gives you flexible options to download both individual files and entire folders directly to your mobile device for offline use.

1. Open the Koofr App on Your Android Device

Launch the Koofr app and sign in to your account if needed.

2. Locate the File or Folder

Browse your Koofr storage and find the file or folder you want to download.

3. Download Individual Files

You can download a file from Koofr by pressing and holding the file to select it (OR pressing the More options menu icon in the upper right corner of the screen and pressing Select).

A check mark will appear next to the file when it is selected.

The download icon in the upper right corner of the screen appears. Press on it to download the selected file. You can also select multiple files to download them one by one.

Download button in Koofr mobile app for Android

Note: A short press on the file will open the file if there is an application on your Android device that can open such a file type directly from the web. Otherwise, the short press will download the file as well.

Another way to download a single file to your mobile device is to press the More options icon on the right side of the file and select Download from the drop-down menu that appears.

Download button from the dropdown menu in Koofr mobile app for Android

You can also make an Android file available for offline use. Read What are Offline files on Android and how to use them?

Download Entire Folders

In the Android Koofr app, you can also download a folder by pressing on it to select it. A check mark will appear next to the folder when it is selected.

The download icon in the upper right of the screen will appear. Press on it to download the selected folder. A folder will be downloaded as a .zip file in the Downloads folder of your device.

Download entire folder in Koofr mobile app for Android

Another way to download the entire folder to your mobile device is to press the More options icon on the right side of the file and select Download from the drop-down menu that appears.

For detailed help, refer to the official guides:

Whether you're working from your desktop, managing files on the go with your iPhone, or organising folders on your Android device, Koofr makes downloading your data simple and flexible. Understanding how to save files and folders to your device ensures you’re never caught unprepared—whether you're travelling, facing limited connectivity, or just want a local copy for safekeeping.

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We hope this step-by-step guide has helped you feel more confident using Koofr across all your devices. For more tips and help, check the guides bellow or the official Koofr Help Centre.

Happy downloading!


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